last updated on 11/05/2005
FAQ
Q: How do I join Kyusho Online?
A: You may
click here to join. You will then be led through the step-by-step registration process. You will receive the subscription confirmation at the e-mail address you provide.
Q: What does my subscription cover?
A: Annual subscription maintains your access to learn.kyusho.com, where you can purchase levels filled with interactive 3D models, videos and more. First time subscribers will receive a free introductory level. Your subscription does not cover the cost of individual levels. For the Kyusho International (KI) certification, you must be certified in person at an authorized Kyusho International School. See our
sign-up page for more information.
Q: I forgot my password to Learn.Kyusho.com what do I do?
A: You may click on the
forgot your password? link on the home page and your password will be emailed to the e-mail address you provided us during the registration process. If you need further assistance, please
contact us online .
Q: What kind of a computer do I need in order to be able to view all of the Learn.Kyusho.com content?
A: In order to be able to successfully view Kyusho online content you will need to make sure your computer is up to date with all the necessary system requirements. See
System Requirements for more details.
Q: How long do I have access to the levels that I purchase?
A: You have access to your subscribed levels 24/7 as long as you keep up with your subscription. Once your subscription expires, you will no longer have access to previously subscribed levels, until you renew your subscription.
All level subscriptions are valid and ongoing only if the subscription is current
Q: Can I enroll into courses without being a subscriber?
A: No, you must be a subscriber in order to enroll in our online courses.
Q: Is it secure to use my credit card at Learn.Kyusho.com?
A: Yes. Learn.Kyusho.com uses secure server sockets layer (SSL) technology, which is the industry standard protocol for secure Web-based communications.
Q: Can I get a refund on my subscription or courses that I subscribed for?
A: Yes, if you are unsatisfied with any subscriptions at learn.kyusho.com, you may request a refund within the first 30 days of subscription - no questions asked! Simply login to your account, click on
Renew My Subscription, and follow our easy step-by-step instructions. For more information, please see our
Terms and Conditions.
Q: How do I renew my subscription?
A: Login to your account, click on
Renew My Subscription and follow the step-by-step instructions.
Q: What happens if my subscription expires?
A: Once your subscription expires, you will lose all of subscriber privileges and will not be able to view any of the online content. You will be reminded of your subscription expiration date up to three months ahead by email. You are responsible for renewing your subscription on time. To be fair to all other subscribers, no exceptions will be made to this policy.
Q: Can I renew an expired subscription?
A: Yes, you can. Login to your account and follow the renewal instructions. After renewing your account, you will again have access to any previously subscribed courses, and your personal level status will be maintained. For example, if you are eligible to enroll in "Martial, Level 3" before your subscription expires, once you renew, you will still be eligible to enroll in "Martial, Level 3".